Frequently Asked Questions

Avian

Q: My canary has stopped singing and now he is losing a lot of his feathers. Is this normal?

Q: I bought a blue-headed conure about 3 months ago. My bird has feathers that vary in colour (some are yellow, some orange or red). Is this due to an illness he might have, a vitamin deficiency or is he cross-bred with another species of conure?

Q: Since my last visit to the veterinarian, my parrot has been unable to fly. She jumps off her perch and tries to fly, but doesn't get very far. Is this a direct result of her wing clip?

Reptile

Q: I have an adult iguana that has stopped eating. She looks well but what can I do to get her to eat?

Q: I have noticed small red insects crawling all over my iguana. Is this normal? Are these mites? He is eating well and doesn't seem to scratch himself.

Rabbit

Q: I would like to let my rabbit run outside in my yard during the summer. Is this safe for her?


Q: My rabbit is starting to have her head slightly titled to the left; does she have an ear infection?


Rodent

Q: My hamster is scratching a lot and losing his fur. What could be causing this?

Q: Lately I have noticed that my guinea pigs incisors do not line up, and as such he has trouble cutting his food, especially harder vegetables and the like. I feed him by hand. Is there a solution to this problem? Will it fix itself with time?

Ferret

Q: Does my ferret need to be vaccinated for rabies?

Q: My roomate has a cat that was recently put to sleep because she had feline aids or FIV. Is there a risk to my ferret? Should I vaccinate her?

Answer to:
My canary has stopped singing and now he is losing a lot of his feathers. Is this normal?

    Your pet canary may be moulting. This is a normal process that usually takes place once to twice a year. He will replace many worn out feathers with new ones during a period of approximately three weeks. Your canary may stop singing during this time as he requires all his energy to grow his new plumage. You might notice him scratching himself more than usual in order to open the protective keratin coating that surrounds new feathers as they grow. However, he should look alert, be eating as usual, and be passing normal stool. You can help your pet bird through his moult by reviewing his diet to be sure it is complete, and by providing him with a bath daily so he can preen his new feathers open.

    A bird infested with mites will show the same initial symptoms as a moulting bird: he may stop singing and begin to scratch himself often. He will not be sleeping well, and soon may also be puffed and lethargic. Mites are potentially life threatening as they weaken your bird and make him susceptible to other infections. If your avian friend has never been checked for parasites now may be a good time to visit your veterinarian.

Answer to:
I bought a blue-headed conure about 3 months ago. My bird has feathers that vary in colour (some are yellow, some orange or red). Is this due to an illness he might have, a vitamin deficiency or is he cross-bred with another species of conure?

  In the last few years, atypically coloured feathers have begun to appear in several species of parrots. To date the cause is unknown, but it might be of nutritional, genetic or viral origin. Species cannot be cross-bred, so the answer to the last part of your question is no.
   In terms of diet, foods rich in carotenes could be partially responsible for the colour change if your bird has the gentic factors that pre-dispose him to absobing those pigments.
   Any change to the ultrastucture of a feather can also cause it to absorb pigements. Certain viruses such as Polyoma Virus, and Psittacine Beak and Feather (PBFD) virus have been implicated in feather colour alteration. This does not mean your bird has either of these viruses! Some owners choose to test for the presence of these viruses through a simple test available through your avian veterinarian.
   To date, these feather changes do not seem to be indicative of any active illness and most affected birds live normal lives. If he should show any symptoms of not feeling well, a complete work-up may be in order. Discuss your options with an avian veterinarian.

Answer to:
Since my last visit to the veterinarian, my parrot has been unable to fly. She jumps off her perch and tries to fly, but doesn't get very far. Is this a direct result of her wing clip?

You are correct. A wing clip ( which is actually a feather clip ) is designed to allow your bird to safely glide to the floor but it is designed to stop her from being able to take flight. A well tailored cut allows your bird to slow her descent without falling too abrupty to the ground. If your bird is falling too quickly, she may need her next trim to be more tailored to her needs.

Once your parrot moults out these cut feathers, new full primaries will take their place, allowing her to take flight once more.

Also, be attentive to how your bird accepts her feather clip. Some birds tolerate wing trims well, while young birds and certain species like African Greys can be very upset by a full wing trim. A standar wind trim consists of 10 feathers being cut from each wind tip (the primaries). However, it may be more approrpiate to start with 5 or 7 (etc.) Discuss these options with your avian veterinarian.

Answer to:
   I have an adult iguana that has stopped eating. She looks well but what can I do to get her to eat?

   Assuming nothing in your iguana's life has changed, you need to visit your veterinarian as soon as possible. Iguanas that look well but are refusing to eat may be egg-bound, may have eaten a foreign object or may have an accumulation of packed food that they simply cannot pass. Your vet will need to examine and most likely x-ray your pet to find the reason for her sudden disinterest in food.

Answer to:
   I have noticed small red insects crawling all over my iguana. Is this normal? Are these mites? He is eating well and doesn't seem to scratch himself.

It is very possible that your iguana has a mite infestation. These ectoparasites live on or just underneath the skin of your iguana. They bother him by biting him in order to reach his blood, their primary food source. Although these mites are a common problem in iguanas (and other reptiles), they are not considered normal to good health, and are easily treated.

The treatment for removing them involves visiting your veterinarian in order to receive two (or sometimes three if the condition is severe) treatments of an injectable anti-parasitic medication. Once this medication is absorbed into the bloodstream of your iguana, the mites' food source - the blood- becomes toxic to them, eliminating the adult parasite. The treatment is repeated 10 days to two weeks later in order to eliminate any chance of re-infestation by eggs that hatched and did not get affected by the first treatment.

Effectively removing a mite problem involves careful cleaning of your iguana's environment, including removing any porous objects the mites may be hiding in.

In the meantime, you can bathe your iguana in luke-warm water in order to drown the mites that are on the surface of the skin. Although this treatment does not remove them all, it will relieve your pet temporarily, and will hydrate him at the same time. You can also run a q-tip that is lightly soaked in vegetable oil carefully around his head and nostrils (where mites hide), as he may not put his head under water, the oil will suffocate the mites you touch.

Contact your veterinarian as soon as possible, long-term parasitic infections render your iguana susceptible to serious illness, and are extremely uncomfortable for him or her.

Answer to:
My hamster is scratching a lot and losing his fur. What could be causing this?

   There are several possibilities for fur loss amongst hamsters.
Often these little pocket pets develop allergic reactions to the shavings used as bedding in their cage. Cedar shavings are the more irritating than pine, and dusty shavings of any kind make for poor bedding. Try eliminating all shavings and providing cotton batton for a bed with only paper towel as a substrate. You can shred some paper towel to provide privacy and softness.

   External parasites, skin infections and certain internal disease can also cause fur loss, especially when accompanied by scratching. Make sure to visit your veterinarian who can check for these possible causes.

Answer to:
Lately I have noticed that my guina pigs incisors do not line up, and as such he has trouble cutting his food, especially harder vegetables and the like. I feed him by hand. Is there a solution to this problem? Will it fix itself with time?

Your guina pigs teeth problems are a common affliction not only to guina pigs but to rabbits as well. To answer your question:

1) No, this problem does not fix itself with time. In fact, it often intensifies and has to be addressed more often. You should treat any eating disorder with urgency, as your Guinea Pig will suffer from hunger and weight loss.

2) Is there a solution? Yes, we regularily cut or file teeth that overgrow (although in actual fact the tooth is growing normally, it is just not being filed down normally). In the meantime, cut up your cavy's harder foods like his vegetables and things that are too hard to break. You may even want to soften some pellets with a bit of water. When you have your guinea pigs incisors verified it would be important to have his molars checked at the same time. Malocclusion can affect all his teeth.

A permanent solution invoves surgically removing the front teeth altogether, but be sure to talk about all the pros and cons with your veterinarian that specializes in exotics.


Answer to:
Does my ferret need to be vaccinated for rabies ?


   We recommend vaccinating your ferret for rabies in the following circumstances:

1) Ferrets at risk: those that go outside and may come in contact with a rabid animal (such as a skunk or fox.)

2) Ferrets that may bite: if your ferret has a tendancy to bite and should happen to do so, a disgruntled victim may demand proof your pet is not rabid. In this situation, your vaccination certificate from your veterinarian is your pets safeguard.


Answer to:
My roomate has a cat that was recently put to sleep because she had feline aids (FIV). Is there a risk to my ferret? Should I vaccinate her?


There are no reported cases to date of feline aids (FIV) being transmitted to ferrets. FIV (Feline Immumodeficiency Virus) is a retrovirus in the same family as the human AIDS virus, for which there is no vaccine. It is not a threat to you or your ferret.


Answer to:
I would like to let my rabbit run outside in my yard during the summer. Is this safe for her?


   Rabbits benefit enormously from exercise, and your yard may be the perfect place for her to get some. However, a yard is not an enclosure, so follow these guidelines to ensure your pet is safe:


* Supervise at all times. In the space of a minute your bunny can squeeze through your fence and be hopping away. Ensure no cats, dogs or other neighbouring animals can get in and threatened your rabbit.

* In order to avoid heatstroke ensure she has adequate shade, and provide a source of drinking water. Do not take your rabbit outside when it is very hot or humid, she is probably cooler and more comfortable inside.

* If you are going outside for an extended period of time, bring some vegetables and hay for her to eat.

* Watch she does not consume excess quantities of grass or other garden plants as it may cause serious gasto-intestinal upset. Also, your lawn should be free of any chemical pesticides or fertilizers.

* Do not leave your bunny outside in an enclosure overnight as she can be terrorized by racoons and other roaming animals.

* Once a year run a simple parasitology of her stool to be sure she has not picked up any unwanted parasites.


Answer to:
My rabbit is starting to have her head slightly titled to the left; does she have an ear infection?


Rabbits and guinea pigs are both susceptible to bacterial infections that can cause head tilting, spinning, and sometimes flipping upside down accompanied with or without, leaky eyes and nose as well as sneezing. Often the culprit in these infections is a bacterium called Pasteurella, but other bacteria can be at the origin of the problem. Once the bacterium reaches the brain, it affects the central nervous system and disorients your rabbit.

As soon as you see the beginning of any of these symptoms, contact your veterinarian immediately. If caught early, the infection can be brought under control through the use of aggressive anti-biotic therapy and supportive treatment. While treatable, it is difficult to completely eradicate, and sometimes treatment can be long.

In the meantime, keep your rabbit as stress free as possible. Stress can trigger attacks of these bacterial infections, and is often seen following heatstroke, light traumas and if your rabbit is suffering from another medical problem.


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